Refund policy
Returns & Exchanges
We want you to love your fragrance. If you change your mind, you can return an item within 30 days of delivery for an exchange or store credit (issued as a digital gift card that never expires). To be eligible, at least 95% of the fragrance must remain, the item must be in its original packaging, and proof of purchase is required. Gift cards can’t be returned. Return postage costs are the customer’s responsibility.
To start a return, email info@aromenoire.com.au with your order number, or bring your item to our Adelaide Harbour Town store.
Faulty or damaged items
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. If your item arrives faulty or damaged, contact us and we’ll arrange a repair, replacement or refund as required by law. These rights are not affected by the change-of-mind conditions above.
